Last updated: 15.08.2025
Nexsol Technologies (“we”, “our”, “us”) operates the WordSentinel online store and is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data.
1. Information We Collect
We may collect the following personal data when you use our store or purchase WordSentinel:
- Account and order information: name, email address, billing address, payment details.
- Technical data: IP address, browser type, device information.
- License and usage data: license key, activation records, and plugin update requests.
2. How We Use Your Data
We use your data to:
- Process orders and deliver products.
- Manage license keys and software updates.
- Provide customer support.
- Send transactional emails (order confirmations, license notices).
- Comply with legal obligations.
3. Data Storage & Security
Your data is stored on secure servers. We take appropriate technical and organizational measures to prevent unauthorized access, alteration, or disclosure of your data.
4. Sharing Your Data
We do not sell or rent your data.
We may share it with:
- Payment processors (e.g., Stripe, PayPal) for transaction handling.
- Hosting providers for secure website operation.
- Legal authorities when required by law.
5. Your Rights (GDPR & Swiss law)
You have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent to marketing communications.
- Lodge a complaint with a data protection authority.
Requests can be made at: store@nexsol.tech.
6. Cookies
Our site uses cookies for:
- Essential store functionality (cart, checkout).
- Analytics and performance improvements.
You can manage cookies via your browser settings.
7. Refund & Returns Policy
WordSentinel is a digital product delivered instantly after purchase.
Once the download link or license key has been provided, refunds or returns are not possible, except as required by law.
We may issue a refund only if:
- The product has not been downloaded or activated.
- A confirmed technical defect prevents normal operation, and our support team cannot provide a fix.
- Duplicate purchases were made by mistake.
- Fraudulent or unauthorized payment occurred.
By purchasing WordSentinel, you agree to waive any statutory right of withdrawal for digital content once the download or activation has begun.
More details here: Refund and Returns Policy
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date.
9. Contact Us
Nexsol Technologies
Geneva, Switzerland
Email: info@nexsol.com
Website: https://nexsol-tech.ch